Contact information
Contact Information Policy
At Root & Ritual Boutique, we value open communication and are always happy to connect with our community.
How to Contact Us
For all questions related to orders, products, shipping, returns, or general inquiries, please reach out to us using the contact information below:
Email: rootandritualboutique@gmail.com
Instagram: @rootandritualboutique
We kindly ask that all customer service inquiries be submitted via email or Instagram DM to ensure timely and accurate support.
Response Time
We aim to respond to all inquiries within 24–48 business hours, excluding weekends and holidays. During peak seasons, product launches, or promotions, response times may be slightly extended, but rest assured—every message is important to us.
Order-Related Inquiries
When contacting us about an order, please include:
- Your full name
- Order number
- A brief description of your inquiry
Providing this information helps us assist you more efficiently.
Customer Care Commitment
Root & Ritual Boutique is committed to delivering thoughtful service with care and intention. While we strive to accommodate all requests, responses and resolutions are handled in alignment with our store policies.
Thank you for being part of the Root & Ritual Boutique community. We appreciate your trust and look forward to supporting your wellness journey ✨